Frequently Asked Questions

Are You Open 24 Hours?

Our service technicians are on-call 24 Hours a day/7 Days a week for emergency services such as vehicle or facility lock-outs. Our hours for non-emergency sales and services are 8:00 am – 5:00 pm Monday-Friday. Walk-in’s are welcome during our non-emergency hours.

Gavin M.
2024-11-25
60$ and they got me in my car within 30 minutes of locking my keys inside. thanks so much.
J.R. S.
2024-11-01
I needed a spare house key and this took less than a minute with A-1, to include greeting, making the key, and payment. I didn't even have to remove the key from my key ring! Fast, friendly and efficient service.
April N.
2024-10-17
Called them and they got here so quick, helped me with my situation and advised me on my next steps. Very friendly, great service. So use them for and of our needs in the future.
Laurie W.
2024-10-05
Excellent service, prompt response! Highly recommend a job well done! The gentleman was very knowledgeable with a old safe and getting the original code.
Aden S.
2024-10-01
If you need a key, this is the only place that should be considered. Big box stores can never compare to these guys.
Abigail M.
2023-06-21
10/10 Service. Within an hour I had my car unlocked and new keys made. Very affordable and friendly.
Malinda V.
2022-07-11
Efficient and effective service. Had new keys to my file cabinets in minutes. They are life-savers!
Allison F.
2019-01-13
I was in quite a pickle and these guys really helped me out! My car was burgled and my key fob, containing the computer chip necessary to start and unlock my car, was included in the items stolen. As if the situation wasn't already crappy enough, this was the only key I had to my car. After searching the Internet tirelessly, it seemed I only had two choices to get my car running again. Choice #1: Have my car towed to the nearest dealership. Choice #2: Find a locksmith that not only had the equipment to program the computer chip in the fob, but that was also willing to come to where my car was. The closest dealership happened to be in Springfield and I was in a small river town in Iowa. Choice 1 was going to get expensive fast! Choice 2 seemed to be the best option but the locksmith in my town didn't have the equipment to program the chip. So back to the Internet I went and there I found A-1 Security & Lock Service in Quincy. Not only were they willing to make the 45 minute drive to me, they had the equipment to cut a new key and program the computer chip as well!! It actually took less that 45 minutes! They were professional and didn't charge me an arm and a leg for their services. The situation I was in could easily have cost me some SERIOUS CASH! In upwards of $500 or even more. With their cost of $1 a mile and cutting 2 new keys and programming them I spent $190. However I did purchase the 2 key blanks with blank computer chips in them from Amazon which I do not suggest doing. There is a chance that the aftermarket key you purchase from the Internet will not program. Then you will be left with a useless key and the charges for A-1's services and the amount of purchasing another key that will work. A-1 is able to get the key you need, so just buy yours from them. I got lucky that mine did work. A-1 was professional, on time and like superheroes to me in my situation. I hope this review can help someone out there in the same situation because I know there are others out there trying to figure out what to do.